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Black Friday Terms & Conditions

  1. Black Friday Cyber Monday sales cannot be applied retroactively. Once your order has been placed, we unfortunately cannot apply any additional discounts.
  2. Black Friday Cyber Monday sales can only be honoured in the stated time frame and cannot apply outside of that time. Please confirm your order includes the offer you are expecting prior to purchase.
  3. Black Friday Cyber Monday discounts cannot be combined. Automatic Black Friday Cyber Monday discounts override any others.
  4. Products on sale cannot have additional discounts applied.
  5. All products on sale are final and cannot be returned or exchanged.
  6. BOGO sales are a discount to the second product of equal or lesser value.
  7. BOGO sales are limited to one use per customer.
  8. All Black Friday Cyber Monday orders may take longer to ship. 
  9. All Black Friday Cyber Monday sales are subject to availability and while supplies last.
  10. All Black Friday Cyber Monday sales are based on Eastern Standard Time.
  11. Black Friday Cyber Monday sales are not applied to subscriptions, gift cards and Canine Nutrition Consultations.
  12. Please be aware that items being sent to addresses outside of Canada may be subject to import restrictions at the point of entry. This is outside of North Hound Life's control and it is therefore entirely at the customer’s risk and their responsibility if goods are refused entry. North Hound Life do not accept any responsibility for this and no replacement goods will be sent or refunds made should this occur.
  13. North Hound Life will not be held responsible or liable for any problems that result at your local customs office, nor for any customs duties or taxes that arise from your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office. We will also not be held responsible for any additional fees the local carrier in your country may charge.
  14. VIP Early Access shopping starts at 9am EST Thursday November 23. The discount code VIPEARLYACCESS needs to be applied for the Buy One Get One 50% Off promotion. It expires 9am EST Friday November 24. 
  15. General Black Friday Sale Buy One Get One 40% off starts 9am EST Friday November 24.



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