NORTH HOUND LIFE RESELLER TERMS AND AGREEMENT
This Reseller agreement grants the Reseller the right to sell the products of North Hound Life In exchange for that right, Reseller agrees to the terms and conditions that follow:
MINIMUM ORDERS: Reseller must meet the minimum quantity and payment amount on orders as specified by the seller. No exceptions unless otherwise agreed to by North Hound Life or in such circumstance of special orders as agreed to by North Hound Life.
PAYMENT TERMS: Reseller agrees to prepay each order by e-Transfer or credit card. Subsequent orders may be paid by money order, credit card, or check. Reseller may thereafter be granted (after initial order), at the sole discretion of North Hound Life, 30 day payment terms. If such terms are granted, the reseller agrees to complete payment within 30 days of receiving the shipment. Reseller is required to pay only for merchandise received (i.e. backorders excluded). Credit references must be provided and verified if net terms are to be established. If net payment is more than 15 days overdue, North Hound Life reserves the right to charge the credit card that is held on file. Orders may be placed via email (firstname.lastname@example.org) or client's online wholesale account.
ADDITIONAL FEES: Late payments may revert payment terms to prepayment and may be subject to additional fees. Prepayment terms will remain unless otherwise dictated by North Hound Life. Customer may be required to pay North Hound Life all costs, expenses, legal and collection fees as incurred in enforcing the terms and conditions as allowed by law.
COMPETITIVE PRODUCT REFERENCE: Reseller must never use any North Hound Life images, including product or model photos, North Hound Life name or logo mark, nor the name or logo mark of any North Hound Life products, nor any name or logo mark designed or intended to be similar to any North Hound Life product name or logo mark, nor any descriptive or explanatory text, nor any reference to the North Hound Life products in reference or relation to any other company, product or brand name other than those produced or distributed by the North Hound Life without prior written consent. The North Hound Life may discontinue sales to reseller if this policy is violated at any time.
ONLINE SALES: Reseller agrees NOT to attempt to resell any North Hound Life. product online via any business sites: eBay, AMAZON or other such third party websites with the exception of a personal online retail site, which may or may not support a physical storefront. Reseller further agrees any online sales meeting the above exception shall strictly adhere to all product(s) MAP pricing, not including shipping, Failure to comply may result in immediate termination of future wholesale pricing or sales from the North Hound Life.. Exceptions are only considered if prior written consent has been obtained from the North Hound Life by the reseller.
USE OF PROMOTIONAL MATERIALS: Reseller may use specific photo and/or graphic images and/or specific text provided by North Hound Life for the promotion of or in conjunction with North Hound Life products only, and even then only for the duration that North Hound Life products are being actively offered for resale by reseller and the reseller agreement, terms and conditions are being fully honored. Failure to comply with these rules may result in the termination of future wholesale pricing offers or sales to the reseller. Reseller agrees they will not use the complete sales text North Hound Life uses in print promotions.
REPACKAGING: Reseller must never repackage, reproduce or reformulate any North Hound Life product(s) without the express, prior written consent of North Hound Life. Failure to comply with this rule may result in the immediate termination of any future orders by the reseller and legal action. Private labels may be considered by North Hound Life. Please contact email@example.com for more information.
SHIPPING: Orders will be shipped via UPS or DHL within the continental USA and UPS, Canada Post, DHL, CanPar or Puralotor in Canada. Payment must be received before shipment. Rates and service subject to change at any time at the sole discretion of North Hound Life.
DAMAGE CLAIMS: Any claims for damaged or mis-shipped items must be made within 10 days of receipt of merchandise by emailing firstname.lastname@example.org. Returns are only accepted for items that are damaged or mis-shipped. A return authorization number is required and must appear on all related correspondence. Reseller is granted a return authorization number by North Hound Life. Reseller must return merchandise in 100% resellable condition to receive credit for the product. A 25% restocking fee may be assessed at the sole discretion of the North Hound Life. Freight charges may apply. Please email email@example.com for return authorization and additional instructions.
GENERAL RETURNS: If for some reason other than a damage claim, the reseller may return the product within 30 days of receipt of product. Reseller must email firstname.lastname@example.org for an authorization number and this number must appear on all related correspondence. The Reseller must return the product in 100% resellable condition to receive a credit. All shipping costs are not credited. A 25% restocking fee is applied.
UNSATISFIED CUSTOMER RETURNS: If for some reason a customer of the reseller is not satisfied with the product, within 30 days of purchase, the reseller may apply for a credit by emailing email@example.com. Return applications are only accepted for items that have a receipt, date of purchase, batch number, photos of products, full customer contact information (Full name, mailing address, phone number, email address) at the discretion of North Hound Life. A return authorization number is required and must appear on all related correspondence. Reseller is granted a return authorization number by North Hound Life. Freight charges may apply to the credit. Please email firstname.lastname@example.org for return authorization and additional instructions.
PRICING: MAP is 25% off SRP. Wholesale/MAP prices are subject to change without notice and at the discretion of North Hound Life. Violation of MAP pricing standards set forth by the North Hound Life may result in the loss of wholesale pricing and order availability to the reseller. Wholesale/MAP pricing at time of purchase will be honoured on orders set with a future ship date.
TERRITORY PROTECTION: North Hound Life reserves the right to deny sales to a reseller based on proximity to other North Hound Life customers or resellers. Resellers with protection will be determined by/at the sole discretion of the seller. North Hound Life reserves the right to protect/unprotect territory with or without notice to the reseller. Territory protection policy subject to change by the North Hound Life.